Virtueve · Account deletion

Delete your Virtueve account

Request permanent account deletion in the app or by email.

Last updated 23 September 2026

Request deletion by email

You can request deletion without accessing or reinstalling the Virtueve app. Email hello@virtueveapp.com from the email address associated with your Virtueve account and say that you want your Virtueve account deleted.

Email an account deletion request

The button opens your email app. Send the email to submit your request, or copy the address into your email service.

Delete in the app

Open Settings in Virtueve.
Select Account → Delete account.
Follow the confirmation steps to permanently delete your account.

What is deleted

The implemented account-deletion flow removes:

Your Virtueve authentication account and private synchronised account-state record.
Your account-owned food and nutrition data in that private record, including your food profile, meal logs, saved recipes, cooking history, meal plans, kitchen inventory and shopping data.
Your owned community contributions, including ratings, reviews and their stored public photos and media records.

When you delete your account through the app, the process also removes account-owned local app data, the local sign-in session and the local community-photo directory on that device. An email request does not itself clear data stored on your device.

What may remain

Account deletion does not remove every record. Some retained generation and cache records can contain dietary, health, personalisation and free-text information. These records are not linked to an account identifier in a way that allows the deletion flow to reliably find and remove personal inputs within them.

Shared recipes and products: canonical recipes, barcode product information, shared images and public aggregate counts remain because they are not modelled as account-owned data.
AI requests, results and caches: generation-job records and results, and recipe request caches, are outside account deletion. Non-image generation requests and results and cached recipe requests have no explicit expiry in the audited implementation.
Shared recommendation history: retained with a limit on record count rather than a time-based retention period.
Deletion recovery records: recovery tokens expire after one hour, but stored token hashes, account identifiers and timestamps have no verified purge schedule.
Device preferences: device-only settings, such as measurement preferences, may remain.
Provider records: deletion behaviour and retention periods for providers’ operational logs and backups have not been verified.

Plate and nutrition-label scan jobs replace raw image payloads with a hash when they finish; stale jobs of those types are failed and compacted after one hour. Derived results remain. This does not mean all image types or provider copies are deleted within one hour.

There is no verified general retention schedule. These limits reflect the source and configuration audit dated 23 September 2026; they do not imply that retained records are anonymous.

Questions about your data?

Contact hello@virtueveapp.com. Read the Virtueve privacy policy for details about information handled by the app and its service providers.